Patient Advice and Liaison Service (PALS)

We hope that your experience at Frimley Health, whether as a patient, visitor, carer or relative, was positive in every way. However, if you have any comments or suggestions for improvement, please let us know, because your feedback can help us to make changes for the better. We are also happy to hear what we got right for you too.

You can discuss any concerns with the nurses or doctors who are looking after you at any time during your stay, so that we can deal with any issues immediately.   We will do our very best to answer your question or to sort out any difficulty that you are having. If we haven't been able to fix it straight away, then please ask to talk to either the senior sister or matron, whose name and photograph will be displayed on your ward.  We like to hear about your problem while we have the chance to put things right for you, rather than after you've left the hospital.  

PALS - Patient Advice and Liaison Service 

We understand that you might feel awkward talking about your concerns with people who are involved in your care, so if you prefer, you can speak confidentially to our Patient Advice and Liaison Service (PALS).  The team can offer you support and advice during your stay if you have problems that are difficult to resolve. You can also contact PALS after you have left hospital.   

Our PALS offices are open Monday to Friday, 9am to 5pm.  You can speak to someone face-to-face, or telephone or email them.

Who to contact

01753 633365
01276 526530

Where to go

Wexham Park Hospital
Blue Zone, opposite the chapel

Journey Planner

Address: Blue Zone, opposite the chapel,  Wexham, 

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