Slough Special Educational Needs and Disability (SEND) Information Advice and Support Service

Parents/Carers have been supported by information, advice and support provided by SEND Information Advice and Support Service (SENDIASS) (formerly Parent Partnership) for many years. Our Information, Advice and Support Service offers free, impartial and confidential information, advice and support  to parents and carers of children and young people with SEND. 


We have a role in ensuring parents and young peoples' views are heard, understood and respected. We aim to increase parents' confidence in being able to make informed choices and decisions. Support provided will vary depending on each individual, for example:

  • how special educational needs are identified and assessed.  
  • Who parents/carers and young people should talk to 
  • inform parents/carers and young people of their rights and schools' responsibilities. 

The SEND Information Advice and Support Service has extended and is enhanced  to offer information about health and social care provision, support for parents of  children and young  people up to the age of 25 and individual support to young people themselves who live in the Slough Borough. 


Further information and guidance is available in the Downloads section. 

The SEND Information Advice and Support Service (SENDIASS) welcomes your views on the service you have received and invite you share your feedback 


Who to contact

SEND Information Advice and Support Service
01753 787693
Slough SENDIASS website 

Where to go

Observatory House,
Windsor Road


When is it on?

Date & Time Information
Open Monday- Friday
Session Information
9:00 am-17:00pm

Other details

Referral and availability notes

Early Intervention, Targeted.


If you have concerns about special educational needs or disability (SEND) we can provide:

  • Free, impartial, confidential information advice and support for parents/carers of children with SEN or disability
  • Free, impartial, confidential information, advice and support for young people with SEN or disability in education aged 16-25
  • We offer support from birth to 25, Early Years : 0-4, Primary: 4-11, Secondary: 11-16, Post 16-25
  • We offer: helpline support - open between 9:00am -17:00pm
  • Email support
  • Meetings in locations to suit parents, children and young people's needs. Independent Parental Supporters (IPS) support at meetings(see below)
  • Independent Support (IS) for parents and young people who are going through the EHC needs assessment
  • Help in understanding professional reports
  • Support with transition at each educational stage
  • Support communication with professionals e.g. writing letters, emails, emails and telephone calls
  • Support to achieve positive outcomes at meetings and reviews about your child
  • Help in understanding professional reports
  • Guidance on Statement of SEN or disability and Education Health and Care Plans (EHCP's), dispute and disagreement resolution at all stages with schools, the Local Authority Advice on systems, procedures and processes related to SEN,  support with SEND Tribunals, support and advice with post 16 options, information on Health and Social Care policies and procedures
  • Workshops and sessions at children and family centres on topics related to SEN or disability, signposting to other support services
  • Website (limited information available), information leaflets (limited information available), Independent Parental Supporters (IPS) - an Independent Parental Support (IPS) is a volunteer who has completed training provided by the SEND Information Advice & Support Service. An IPS can accompany parents/carers to meetings with professionals e.g. school or Local Authority to support mediation. An IPS can also meet with parents/carers to talk through any difficulties at:
    St Martins Place, 51 Bath Road, SL1 3UF or any of the 10 Children's Centres across the Borough. NB: The IPS support is subject to an IPS being available when requested.
Related Links
SENDIASS user evaluation form

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