Contact a Family - Support Group

We support families, whatever their child's disability or health condition, with a wide range of life-changing help and class-leading services.

We enable families to support themselves

  • Contact a Family helpline
    Our freephone helpline advises thousands of parents each year on all aspects of caring for a disabled child.
  • Website and parent resources
    Our website has information on issues such as education, benefits and family life, and our parent resources cover a range of topics including health and social care services.
  • Workshops and information sessions
    We run workshops and information sessions for parents across the UK.
  • Medical information
    We provide up-to-date and validated information on hundreds of disabilities and conditions, their symptoms, treatment and the support available.
  • Our hospitals and hospices project
    Our parent advisers are now based at six children's hospitals across the UK, providing families with emotional and practical support when they need it most.

We enable families to support each other

  • Parent support groups
    We support local and national groups in their work bringing parents carers together for practical and emotional support.
  • Contact a Family in your area
    Our offices across the UK organise family fun days and outings so parents can make new friends and socialise.
  • Parent carer participation
    We support the development of parent carer participation, a process in which parents work together with professionals to make improvements to local services.
  • SENDirect
    Our SENDirect service allows parents to review services and share recommendations with others.
  • Working with professionals
    As well as supporting families, we help a wide variety of professionals in their work with disabled children.

Who to contact

Helpline: 0808 808 3555
Textphone: 0808 808 3556
Contact a Family 

Where to go

City Road

When is it on?

Date & Time Information
9:30 -17:00

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