SECOM CareTech Personal Alarm Service

SECOM CareTech’s 24-hour telecare service supplies and monitors personal alarms and home monitoring systems to elderly and vulnerable people across the UK.

Care Hub

The Care Hub package is designed for those who need extra support at home. With a 300-metre signal range, it can send a distress signal from anywhere in the house or garden to summon help instantly.

When a user presses the SOS button, the alarm, which can be worn as a pendant, watch or brooch, sends a radio signal to the base unit. The base unit then transmits a distress signal to the SECOM Care app and SECOM’s 24-hour monitoring centre.

Care Hub Plus

Care Hub Plus is designed for people who are at risk of falling. It comes with fall detection technology and can send for help automatically if the user suffers a fall.

The alarm uses sensors and a six-stage algorithm to monitor your movements. If it detects a sudden jolt, the pendant glows and sends a signal to the base unit. The wearer has 10 seconds to cancel false alarms using the pendant’s unique ‘shake to cancel’ feature.

Care Go

GPS alarms like the Care Go are designed for more active seniors. The alarm features GPS and fall detection technology so no matter where the user is – whether at home or waking to the shops – they are covered every step of the way.

Who to contact

Name
Enquiries & Support
Position
Customer Services
Telephone
03301 732 617
Email
customerservices@secom.plc.uk
Website
https://secom-caretech.co.uk/ 

Where to go

Address
52
Godstone Rd
Kenley
Postcode
CR8 5JF
Notes

SECOM CareTech provide nationwide coverage with delivery and installation services in Slough.

When is it on?

Date & Time Information
Telecare customers are supported 24 hours a day, 7 days a week

Costs

Cost(s)
£4.38 Per week
Other Costs

You may not have to pay VAT on your personal alarm service if you have a long-term health condition or are registered disabled. Registration includes a one-off set-up fee £82.92. Prices exclude VAT and are subject to change. Please contact SECOM CareTech for the latest prices.

Other details

Notes

SECOM is a registered member of TSA, the industry body for Technology Enabled Care (TEC), and is accredited by the UK’s National Security Inspectorate.

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